This post and website may contain affiliate links, which means at no additional cost to you, if you make a purchase through them we may earn a commission and receive compensation. This also helps us run our blog, free for you to enjoy. Please read our Disclaimers page for more information.
The Keio Plaza Hotel Tokyo, and its location in Shinjuku, was excellent for our first time in Tokyo, Japan! We share pictures and our experience from our four-night stay at the Keio Plaza Hotel Tokyo Premier Grand in November 2023.
In 2016, the Keio Plaza Hotel Tokyo opened the new Club Floor “Premier Grand”. We booked a Club Floor room which includes exclusive services such as private check-in and check-out and most notably, lounge access on the 45th floor with spectacular views.
We highly recommend upgrading to a Club Floor room as that is what really made our stay at Keio Plaza Hotel Tokyo noteworthy and memorable. Stays at the Club Floor rooms are also referred to as staying at the “Keio Plaza Hotel Tokyo Premier Grand“. Otherwise, please note the location of the hotel is the same as when referring to “Keio Plaza Hotel Tokyo”.
Japan was one of our top bucket-list destinations! So A LOT of time was spent researching where to stay and what to do!
After comparing prices, locations, and amenities, we booked the Keio Plaza Hotel Tokyo Premier Grand several months in advance.
“Preferred Hotels & Resorts – the world’s largest independent hotel brand – has announced its 2023 Preferred Awards of Excellence with Keio Plaza Hotel among 12 winning hotels.”
-Keio Plaza Hotel Tokyo website
Keio Plaza Hotel Tokyo: From Airport
After a long 14-hour non-stop direct flight, we took the Haneda Airport shared limousine bus to the hotel. It is safe, convenient, and affordable.
We booked the Haneda Airport Limousine Bus tickets for the two of us in Haneda airport when we arrived. We did not book the tickets in advance in case there were delays with our flight.
There are several drop-off locations on the route and we were dropped off at the hotel entrance! This was another reason we booked Keio Plaza hotel! Specifically, there was no need to walk to the hotel from another hotel or station. It was great to arrive to a beautiful, comfortable hotel after our long flight. And since we arrived at Haneda airport on a Sunday evening, traffic was fortunately not an issue going into the city.
*TRAVEL TIP: Haneda Airport Limousine Bus
We took the shared airport limousine bus to our hotel and recommend it! The airport shuttle offers convenient direct transportation between the airport and Shinjuku. The bus drop-off hotel locations in Shinjuku, at the time of writing (subject to change – confirm directly with the airport limousine bus schedule, available here):
Keio Plaza Hotel Tokyo
Hyatt Regency Tokyo
Odakyu Hotel Century Southern Tower
Hotel Sunroute Plaza Shinjuku
Shinjuku Washington Hotel
Park Hyatt Tokyo
Hilton Tokyo
Of course, you can also find taxis at the airport. Private transfers, like below, departing from Narita or Haneda airport can also be booked.
We have booked private transfers on our travels in the past in other countries, particularly when we are with other people like our parents and family!
Keio Plaza Hotel Tokyo: Location
Before booking our stay, we were initially contemplating whether to stay closer to the lively areas of Shibuya crossing or Kabukicho. However, after our stay at the Keio Plaza Hotel Tokyo Premier Grand and visiting those areas, we certainly made the right choice for us, particularly in terms of hotel ambiance, surroundings, and proximity to Shinjuku Station. Those busier areas may have been better suited for us in our youth. The ambiance of Keio Plaza Hotel Tokyo was better suited to what we were looking for.
Keio Plaza Hotel Tokyo is in a quieter area yet only steps from the city action! As such, we found that the hotel is in a prime location for exploring Tokyo. It turned out to be a great base for our adventures, walking distance to conveniences such as:
- Shinjuku Station ~less than 10-minute walk
- Department stores such as Keio and Lumine ~ less than 10-minute walk
- Shinjuku Gyoen National Garden ~ 22-minute walk
- Meiji Jingu Shrine ~ 22-minute walk
- Lawsons, 7-Eleven, Starbucks Coffee ~ less than 10- minute walk
*TRAVEL TIP: Private Tour with Government-Licensed Guide
We highly recommend a 6-hour Private Tour with Government-Licensed Guide! We booked two of these private tours, one in Tokyo and one in Kyoto (check back for our articles on each Private Tour). Notably, we booked a 6-hour private tour for our second day in Tokyo, which also made us feel more comfortable exploring on our own! Our guide even met us in the lobby of Keio Plaza Hotel Tokyo. The tours were well worth it, especially for first timers like us and have hundreds of positive reviews!
Keio Plaza Hotel Tokyo: Accommodations
We stayed four nights on the Club Floor at Keio Plaza Hotel Tokyo, in a Club Room Premier Grand King room.
The room was spacious, contemporary, and clean. Our room even exceeded our expectations even though we saw pictures and read many reviews!
Our room had a king-sized comfortable bed, additional seating and a beautiful view of the city!
Overall, we were pleasantly surprised our room turned out to be nicer in person! It really provided us with a comfortable stay with contemporary furnishings.
Notably, our bathroom was spacious and fantastic!
- spacious separate room to shower or use the bath tub
- L’Occitaine bath amenities
- free toiletries including tooth brush, hair brush and razors.
Our “Club Room Premier Grand” included the following amenities and more:
- humidifier
- tv
- (complimentary) bottled water
- coffee maker, kettle, tea
- yukatas (robes), slippers
- safe
- mini refrigerator
- minibar available (extra cost)
The Club Floor offers Club Rooms and Premier Grand Suites with one or more beds.
Keio Plaza Hotel Tokyo: Amenities
All guests can enjoy the following hotel amenities and facilities, and more:
- Sky outdoor pool (closed for the season during our stay)
- Business center
- Fitness room
- Laundry:
- Coin laundry in main tower (11th floor) and south tower (18th floor)
- Laundry services available for a fee
- Shopping floor (lobby floor)
- In-room dining service available
- Restaurants – there are several onsite restaurants
- Lounges – there are several lounges including the main bar, sake bar, sky lounge, lobby lounge, art lounge.
- Tokyo Disney Resort hotel free shuttle bus – can only be used by guests of the hotel. Reservations in advance are required.
Ultimately, the large hotel offers many amenities, several of which we did not even have enough time to try! Perhaps on our next visit!
Keio Plaza Hotel Tokyo Premier Grand: Club Floor
We highly recommend upgrading your room to The Club Floor during your stay. It was worth the additional cost and made our stay memorable!
We looked forward to having breakfast every morning in the exclusive club lounge. The buffet offered a variety of food which was fresh and plentiful.
There were always staff and servers in the lounge to greet, seat, and serve the guests.
Highlights include the following and more:
Access to the Club Lounge on the 45th floor
- separate check-in and check-out
- fantastic views of the city
- buffet Breakfast (included) – western and traditional Japanese options, including live station.. Hot and cold food and drink options including fresh fruit juices and healthy options.
- Tea Time 2:30 p.m. – 4:30 p.m. light snacks and beverages (complimentary)
- Bar Time 5:30 p.m. – 7:30 p.m. light snacks and beverages (complimentary)
Customer Service & concierge
- Each morning we selected and booked a time for our breakfast with the hosts of the Club Floor.
- All the staff at the Club Lounge were always friendly and professional.
Last but not least, the views from the exclusive lounge were wonderful! It was amazing to have breakfast with the panoramic views and enjoy afternoon refreshments everyday. The Club Lounge was a retreat from exploring the bustling city!
Given all the great amenities of this large hotel, it is not surprising that (tour) groups stay here. We noticed groups during breakfast on the Club Floor. However, since breakfast in the Club Lounge was scheduled and booked in advance, it never felt too crowded, nor did it impact the service we received.
The tours also regrouped in the large lobby but in general we did not feel negatively impacted during our stay. We have certainly stayed at other hotels during our travels that felt crowded and resulted in long waits for elevators. Overall, we always received great customer service and enjoyed our stay.
Keio Plaza Hotel Tokyo: Conclusion
The Keio Plaza Hotel Tokyo Premier Grand wonderfully surpassed our expectations! In terms of the ambiance of the hotel and our room, prime location, and excellent service, staying on the Club Floor at the hotel was ideal for us. We would return, without hesitation, and book a Club Floor room at the Keio Plaza Hotel Tokyo on our next visit to the city! It was a fantastic and comfortable stay in a great location.
Enjoy Tokyo and happy travels!
For availability on Booking.com and more reviews of Keio Plaza Hotel Tokyo:
For availability and reviews on Booking.com with access to the Club Floor & the exclusive lounge at Keio Plaza Hotel Tokyo Premier Grand:
***For Club Floor Rooms at Keio Plaza Hotel Tokyo on Booking.com be sure to book a “Club Floor “Premier Grand” room with Club Lounge Access or book here for Keio Plaza Hotel Tokyo Premier Grand for access to the 45th floor (same hotel address).
Hotel Address:
2-2-1 Nishi-Shinjuku, Shinjuku, Tokyo, Japan
Hotel Additional Information:
- check-in 15:00 (3:00 p.m.)
- check-out 11:00 a.m.
- wheelchair accessible rooms available
- pets are not allowed at the hotel
- always confirm details with the hotel directly, as hotel details described in this article and pictures from our stay, are subject to change.
Additional Information: Popular Tours
For popular tours in the area, explore the tours below with hundreds of positive reviews:
Other Tokyo Accommodations:
For other accommodations in Tokyo, explore Booking.com here, or enter the dates on the map below to explore options.
Booking.comThis article is based on a self-funded hotel stay in 2023. The views and opinions expressed in this article are from personal experience(s). Our content and this article is informational only, not facts, and cannot be construed as professional advice. We always give our honest opinions on topics, experiences or products, made in good faith. Any product or service claims, made by the product or service, should be verified with the manufacturer or provider in question. There may be potential errors on our website, for example due to changes and unintentional mistakes. Thank you.
For more articles, be sure to take a look at Nurture Happiness Today‘s other features on travel, food, and inspiration for happiness:
- Nurture Happiness Today TRAVEL and RESORTS & HOTELS
- Nurture Happiness Today FOODIE
- Nurture Happiness Today – inspiration for happiness such as quotes, speeches and lifestyle posts.
